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Frequently Asked Questions

Frequently asked questions:

Account Management

Contact Information

Configuring (1)

Updating account information More..

Getting Started (1)

What is an account profile? More..

General (1)

What is your refund policy? More..

Terms Of Service

Configuring (1)

PowWeb's password requirements More..

Domain Registration and Services

Configuring (1)

Adding a domain registered elsewhere to your PowWeb account More..

Getting Started (2)

Registering a domain name More..
What is the Automated Domain Renewal Service? More..

Troubleshooting (1)

Why is my new domain not loading when I enter its address in the browser?
More..

Tutorial (1)

Adding a domain registered elsewhere to your hosting account More..

Custom DNS Record

Getting Started (1)

What is a DNS Record? More..

Domain Redirect

Getting Started (1)

Using the Domain Pointing Manager More..

Tutorial (1)

Using the Domain Pointing Manager More..

Managing Domains

Troubleshooting (1)

Why does it say "Information Not Available" for my domain? More..

Registrar Transfer

Configuring (3)

Finding your domain's registrar More..
Manually transferring a domain name to PowWeb's registrar More..
Obtaining an authorization code for registrar transfer More..

Getting Started (1)

Initiating an automatic registrar transfer on a domain registered elsewhere More..

Requirements (1)

Registry requirements for registrar transfer More..

Configuring (2)

Domain eligibility for Automated Domain Renewal Service More..
Renewal column codes in DomainCentral More..

Getting Started (1)

What is the Automated Domain Renewal Service? More..

Email Services: Email Management

Configuring (2)

Checking email over the Web More..
Setting the Address Management options for a mailbox or Forward More..

General (3)

Tutorial: Creating a new mailbox More..
Tutorial: Creating an email Forward More..
Tutorial: Designating an email Administrator More..

Email Services: Microsoft Exchange

Configuring (2)

Importing Outlook email and account settings to the new Exchange account More..
Setting up Outlook 2003 or 2007 to access an Exchange mailbox More..

Email Services: Standard Mail

AtMail

Configuring (1)

Checking email over the Web More..

Configuring (2)

Checking email over the Web More..
Setting up Outlook as your Email Client to access your mailbox More..

Getting Started (1)

What are the Email Server Names and Ports? More..

Tutorial (1)

Configuring Mac OS X Mail as your email client More..

Configuring (1)

Checking email over the Web More..

Marketing Services: Site Creation

Getting Started (1)

Creating a site with SiteDelux More..

WebSite Creator (CM4all)

Configuring (1)

Editing or deleting sites with WebSite Creator More..

Getting Started (1)

What is the WebSite Creator by CM4all? More..

Scripting

MySQL

Configuring (4)

Connecting to the MySQL database remotely More..
Downloading/uploading (back up and restore) a MySQL database More..
Finding help on MySQL More..
MySQL database version More..

Getting Started (1)

What is MySQL? More..

Configuring (1)

Current PHP version More..

Web Site Management

Configuring (1)

PowWeb's password requirements More..

General (1)

Tutorial: Control Panel Settings More..

FTP

Configuring (1)

Connecting to your site using FTP More..

Configuring (1)

Uploading your site using FrontPage More..

IIS Administration Console

Tutorial (1)

Changing IIS settings - Application Directory More..

Password Protection

Configuring (1)

PowWeb's password requirements More..

Configuring (1)

Checking site traffic or statistics More..

Getting Started (1)

What do the usage/visitor statistics track and report? More..

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